CONTACT US

Questions? We are one message away.

Orders, products, returns or just a pet question – the Woofearth team is happy to help, usually within one working day.

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Reach us your way

Pick whatever is easiest for you.

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Tell us how we can help

Share your order number if you have one and we will look into it straight away.

Replies within one working day, Monday to Saturday.
7-day replacement and secure online payments.
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Quick answers

Where is my order?

Use the Track order page with your order number and email. You will also get a tracking link by email once it ships.

How long does delivery take?

Most orders arrive within 4 to 7 working days. Enter your PIN code on any product page to see an estimated date.

Can I return or replace a product?

Yes. Every order comes with a 7-day replacement. Write to us with your order number and a photo.

Do you offer Cash on Delivery?

Yes. You can pay online and save 10%, or choose Cash on Delivery at checkout.

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